Category Archives: Blog

Computher Telephony Integartion, the business accelerator!

Oneiroi consulting services recently concluded an implementation of integration of Oracle
Fusion Command Toolbar framework along side with Vertical Computer Telephony Interface, which was a major success in accelerating the clients business.

Oneiroi was chosen as the solution integrator for the aforementioned assignment considering Oneiroi teams vast experience in several Oracle implementations and integrations. Oneiroi was involved since incubation to implementation of the CTI. Oneiroi team was provided with responsibility of recommending various solutions and implementation approach.

The challenges were identified and the major one was to identify viable approach for integrating two heterogeneous systems in stipulated cost and money. Oneiroi team came up with several approaches to the problem and the feasible solution of building an Java Script adapter for enabling the seamless integration between the two systems.